Spies and Racism at Ikea? Former Executive Writes Shocking Tell-All
Ikea has been described as the "Teflon multinational" because of its unshakably positive image. But a new book by a former top executive paints a damning picture of corporate practices at the Swedish furniture giant. The author claims the company is run like a sect, complete with spies, lies and rampant racism.
The founder of Ikea, the international Swedish home furnishing chain, is one of the richest men in the world. Yet Ingvar Kamprad is widely considered to be something of an average guy who lives a modest life. He's just like his furniture; simple, honest and a little wooden.
Anecdotes that support that image abound. The Swede from Smaland reportedly still has a 30-year-old "Klippan" sofa in his living room, along with another early classic developed by the furniture giant, the "Billy" bookshelf. These sorts of stories not only illustrate Kamprad's modesty, they also testify to the long-lasting quality of his modestly-priced furniture.
The man who wants to turn this pleasant image on its head is Johan Stenebo. Stenebo, who comes from Stockholm, started working at Ikea more than 20 years ago as a trainee in the Kaltenkirchen warehouse just north of the German city of Hamburg. His career trajectory took him right to Ikea's highest management level. He was managing director of Ikea's subsidiary GreenTech and he even worked as Kamprad's personal assistant.
Stenebo left the company nine months ago after disputes with the management. Now he has written a tell-all book, "Sanningen om Ikea" ("The Truth About Ikea"), that has attracted much attention in Sweden. It is the first time in the more than 60-year history of Ikea that negative comments have been made by a senior staff member in public. It's clear that the book is some sort of payback: a mountain of dirty laundry divided into 14 chapters.
Stenebo claims that it was a moral issue for him. "I didn't want to go along with it any more and I also could not stay silent," he told SPIEGEL ONLINE. In a dedication to his mother Christina at the beginning of the book, Stenebo thanks her for teaching him about the "power of a clean conscience."
The book claims that common preconceptions about Ikea and Kamprad are false. In fact, the author asserts, the entire firm is a tightly woven web of well-hidden, calculated lies. Take the anecdote about the old sofa, for example. These sorts of stories were simply made up by Kamprad and then spread by a willing media, Stenebo writes.
Driving Down Prices
"The company was easier to run when Kamprad played the role of an ascetic, slightly dim geriatric," Stenebo says. "Apart from that, the petit bourgeois façade helped to push down prices with suppliers." At which point the reader might be tempted to ask if the company would really push for lower prices just to -- in Stenebo's words -- "fatten up" one of the richest men in the world and his sons.
The sons are Mathias and Peter, who were promoted to top management five years ago. The elder son, Peter, in particular has been positioned since then as Ikea's heir apparent. Stenebo, however, calls him an "incompetent racist." And anyone that criticized Peter for his chauvinistic attitude was silenced by the patriarch Ingvar, he says.
These are harsh -- and somehow very un-Swedish -- words. Could the book be a personal revenge of some sort? Stenebo strongly refutes this. He says he is the one who has to worry about revenge -- Kamprad's. According to Stenebo, Ikea is no normal multi-national business. The company, with its 135,000 employees across 44 countries, is run by the family and the family alone. And the all-powerful Kamprad runs the business like a sect, he claims. "There was an unwritten law for Ikea's upper management -- loyalty to Ingvar until death," Stenebo notes.
- Part 1: Former Executive Writes Shocking Tell-All
- Part 2: Is Ikea Really Different From Any Other Big Company?