Disgruntled Cabin Crew Lufthansa's Cost-Cutting Strategy Backfires

The anger that fueled last week's strike by Lufthansa cabin crew members caught the company off guard. The airline wants to reduce its relatively high personnel costs, but appears to misunderstand how certain efforts to do so have alienated their employees.
Lufthansa passengers check in for flights in Munich amid cots set up for those stranded by the cabin crew strike.

Lufthansa passengers check in for flights in Munich amid cots set up for those stranded by the cabin crew strike.

Tobias Hase/ dpa
Translated from the German by Jan Liebelt
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